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Anonymous User
Not applicable

Charged for cinema pass

I have been charged for the cinema pass today 31st even though I cancelled on the 29th and received  email to advised it had been cancelled and shows cancelled on my account!!!!

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Head onto Live chat, with proof of emails you stand a good chance of a possible refund. 

 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help