31-01-2020 19:32 - edited 31-01-2020 19:33
I have been charged for the cinema pass today 31st even though I cancelled on the 29th and received email to advised it had been cancelled and shows cancelled on my account!!!!
03-02-2020 11:07
@Anonymous User
Head onto Live chat, with proof of emails you stand a good chance of a possible refund.
https://help.nowtv.com/article/how-to-submit-a-complaint