My children were looking forward to watching Toy Story 4 today but it's not on the menus and the search doesn't find it.
It's still being shown on Sky Disney (as is Lion King which is on Now TV) so why has it disappeared?
Both these movies are showing for me on my NowTV box under "Recently Added" where i am a UK customer.
Are you based in the UK or Republic of Ireland and what playback devices have you checked for these two missing movies ?
Somebody over on Twitter mentioned to NowTV the same thing on their Samsung Smart TV inbuilt NowTV App which NowTV are apparently looking into it.
Hi @Jason-C ,
I've just checked on my Samsung TV and it shows 80 Recently added and 56 Disney blockbusters.
On my PC it shows 81 and 57, the extra one is Toy Story 4 in both sections.
So there is no way to watch it on my TV at present.
It seems that Search may be working but the film is missing from whatever list it searches in.
For me - via my Apple TV box, it’s available to select under new releases but comes up with a message once selected saying “sorry but it is not possible to play that piece of content at the present moment; please choose another title to watch”
It’s been like that for over a week. Really want to see it before Disney+ nab it!
I did initially watch this when it came out - but like you said, recently it states "this content is not currently available try later". Well, i've tried over the course of a week via both an Apple TV and a EE box app - and both show the same issue. I've rebooted my router too with no change. Other Disney movies seem ok and it's not due to expire from Now TV until August I believe.