22-07-2016 21:39
22-07-2016 21:45 - edited 22-07-2016 21:49
@Anonymous User
Are you using a BT Homehub Router, if so you need to disable the smart setup on the Router (see info linked below how to switch off the smart setup on a BT Router).
https://support.google.com/chromecast/answer/4641787?hl=en-GB
If you are using a different type of Router then disregard my post.
Also what does the error message say, does it mention something about maximum allowed devices ?
22-07-2016 21:49
22-07-2016 21:53
@Anonymous User
What does the error message say ?
Also, there might be something on this link that could point you in the right direction.
https://productforums.google.com/forum/#!topic/chromecast/6x0eRPxmVqk
23-07-2016 14:18
Hi @Anonymous User
Is this issue only with the NOW TV app? Have you tried casting with a 3rd party app, for example, YouTube, to see if you get the same issue?
Thanks,
Samson