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Anonymous User
Not applicable

Phone + Chromecast = 2 slots?

As my now tv box was getting really slow, I decided to use my phone to access my Now TV account.  All I've done is watch via my phone, and now I can't watch via my chromecast (it needs an extra slot?)

 

It would be very annoying to have to watch Game of Thrones on my mobile phone 😞

 

Is it possible to make an exception and allow me to add my chromecast as well? (I have an extra slot available.)

 

Thanks 🙂

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

@domc1983 the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).

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2 REPLIES 2
Anonymous User
Not applicable

@domc1983 the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).

Anonymous User
Not applicable

That's worked fine - all sorted out quickly 🙂

 

Thanks for your help.