NOW tv won't cast from iPad to Sony android tv shows that it's loading but nothing happens

[Anonymous User]

My now tv won't cast from iPad to Sony android tv
It connects and shows the film loading but nothing happens

[schnapps]

@Anonymous User

Are you using a BT HomeHub Router with your Chromecast ?

If so you will need to disable the smart setup on your Router (see instructions linked below).

https://support.google.com/chromecast/answer/4641787?hl=en-GB

Also, make sure that you have the latest Chromecast app and NowTV app on your ipad.

If using a different ISP and Router, then disregard my post about the smart setup feature .

[Anonymous User]

Hi mate
I am using a virgin media router, when it comes to tech I'm not the brightest, I have deleted the app on my iPad and downloaded it again and my tv has chromecast built in as it's an android tv, any advice?

[schnapps]

@Anonymous User

To be honest i am not familiar with the Virgin Router features and not hundred percent certain your can cast to an Android smart TV without a Google Chromecast dongle with the NowTV app ?

I am sure other community forum members who are more familiar with your router and Sony TV will come along and offer you some further assistance.

Good luck.

[Anonymous User]

As you can see it says ready to cast but won't cast anything 

[schnapps]

@Anonymous User

Have a read of this thread linked below.

http://community.nowtv.com/t5/Chromecast/Loading-icon-stays-on-Sony-Android-TV-when-casting-Sports/m-p/308065#M774

[Anonymous User]

I have just updated the chromecast app and still no change

[Anonymous User]

Everything else casts fine ie YouTube