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Anonymous User
Not applicable

Loading icon stays on Sony Android TV when casting Sports

Hello,

 

I've been watching NOWTV via the Chromecast function on my new Sony Android TV (KDL43W755CBU). It works really well apart from Live Streaming Sports. The loading icon stays even when the stream is running. I restarted many times over the weekend during the US Open Golf but it always stays.

 

The problem is not there via my standard Chromecast on another TV.

 

I'll see if I can post of picture of it once I've done my first post...

 

Thanks.
Ashley

62 REPLIES 62
Anonymous User
Not applicable

My tv model is KD-43X8309C.

 

thanks

jorge

Anonymous User
Not applicable

This worked for me too. There must have been a recent update to the Google Cast Receiver system app as I only setup the TV on Tuesday and it was working then, but tonight it wasn't. As soon as I uninstalled the updates it started working again. The version I have on my TV which is currently working is 1.20.67611
Karl-F
Community Manager
Community Manager

Hi All, 

 

Sorry for any trouble you've encountered when trying to cast to your Android TV.

 

Just an update to let you know that we have worked with Google and they have released a new software update (v1.24) which fixes the problem.

 

Can you make sure your Android TV device has this latest update and try again?

 

If you are still encountering this issue please let us know. 

 

Thanks, 

Karl