For the past week I have been unable to cast the LIVE stream of the Discovery Channel from my Android tablet to my Sony Android TV. When trying to cast any other Entertainment or Movie channels it work absolutely fine or if I only watch the Discovery Channel from my tablet this works fine as well.
I also have another TV with Chromecast attached and an iPad so thought I'd give it ago on these devices as well, again the LIVE stream of the Discovery Channel will not cast but all other channels are absolutely fine.
I then decided to uninstalled the NOWTV and Googlecast apps from all of my devices and reinstall them and again the problem still persists.
This is not a hardware related issue but could be an issue with Discovery Channel itself. For some sort of reason it just won't allow you cast whilst all other channels are working fine. Normally what would happen when casting from a tablet is eventually a stop button will appear when it is successfully casting to stop the stream on my TV. With the Discovery Channel I get four colours continously spinning around and nothing gets casted to the TV nor do I get a stop button appear on my tablet.
NOWTV can you please investigate? I would like going back to watching my favourite channel on my TV rather than on my tablet.
Does anyone else have the same problem with casting the Discovery Channel?
@Anonymous User Yes, I can't cast the Discovery Channel using the Chromecast as well.
Hi @Anonymous User
Unfortunately we do not support casting to an Android TV, It is not one of our supported devices i'm afraid.
Although you may be able to cast some programs we would be unable to offer any troubleshooting steps until this device is fully supported by NOW TV.
I have got this problem too...and it just with the Discovery channel....everything else is ok.
I have only purchased the entertainment package to watch the discovery channel so would appreciate your help
Had this issue for sometime casting to chromecast(about 2 weeks)...
Available to watch through my iPad though, Sucks as we only have entertainment for discovery! Although I have just been told I can use mirroring(iPad) to view on my TVs. But not tried yet..
hi guys, still having the same issue with being unable to cast discovery channel to my chrome cast.. This has now been a problem for over 3 weeks! We purchased the entertainment pass primarily for the discovery channel, yet we have only been able to watch through our iPads.. We starting to feel like we have been ripped off! How long does it take to resolve problems like this? Is this issue set to be resolved or should we cancel the entertainment pass!
Same issue here, haven't been able to watch discovery on chromecast for a few weeks now. Worked absalutely fine before this. All other channels still work. Tried allsorts to get it working again but all attempts have failed.
Highly annoyed as discovery was one of the main reasons i switched from netflix. Yeh it still plays on my tablet but who wants to sit and watch tv on a tiny tablet screen when they are at home??
PLEASE PLEASE FIX THIS!!!!!!
Hi @Anonymous User, @Anonymous User and @Anonymous User,
Apologies for the problems.
We've found the root cause and are working on getting this all resolved as quickly as possible.
Thanks for your patience with this.
The NOW TV Team