20-08-2016 21:04
Hi,
Everything was working fine last night, but now we can't Chromecast to our TV because of a device limit.
it says we can't add another device until the 1st September but that will mean we can't use NowTV until then.
cheers
Steve
Solved! Go to Solution.
20-08-2016 21:16
Hi @Anonymous User
I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your situation to them... They're usually pretty quick at resolving such things 😉
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
20-08-2016 21:16
Hi @Anonymous User
I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your situation to them... They're usually pretty quick at resolving such things 😉
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
21-08-2016 19:45
Hi,
Found the chat option in the end - they don't make it easy!
Turns out my sign had removed the Chromecast device accidently - and for some reason we could'nt undo that or put it back.
All sorted now, thanks!
23-02-2017 13:49
Hi,
Device activity Limit reached.......Can't find any way around this, any help??
23-02-2017 14:31
@Anonymous User
Hi Thunder
Contact Live Chat on the following URL:
http://help.nowtv.com/contact-us/Supported-devices
UK Bob
23-02-2017 15:19
Hi and welcome to the forum @Anonymous User,
When it comes to device limit resetting, I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your situation to them. Although they're usually pretty quick at resolving such things, please be aware they are under no obligation to do so.
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
26-03-2017 20:15
10-05-2017 16:59
Hey guys, so I've also hit this issue, and it drove me absolutely mental. The NowTV app is rather restrictive on what you can, and cannot do.
I have however found a solution that works for me. Instead of the Chromecast, I've bought the Microsoft Wireless Display Adapter v2 (https://www.amazon.co.uk/Microsoft-Wireless-Display-V2-Adapter/dp/B01C9YTI9S?SubscriptionId=AKIAILSH...)
I then watch NowTV in my browser, and cast to it by telling my computer to view it as a second display. This won't work in the app, but from the browser using the Wireless Display functionality of Windows 10 - perfect.
I suspect with Chrome open in the background, you could do something similar for a Chromecast:
https://www.howtogeek.com/199565/mirror-anything-from-your-computer-to-your-tv-using-google-chromeca...
You need to cast your desktop using Chrome, and watch NowTV in Internet Explorer / Firefox. It's hacky, but it works.
Here you can cast your entire desktop instead of an app. This won't help those of you who are using a mobile phone to cast, but anyone using a Windows tablet can use this method.