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Anonymous User
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Chromecast counts as TWO devices

Does Sky think this is fair, we need a mobile as the remote/sender so we're being unfairly treated

13 Replies
4268
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@Anonymous User Chromecast counts as one device, your phone/tablet as a second device. If you don't intend using the app on the phone, cast the app then click play.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
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WOOOOOOOOOOOOOOOOOOOOSH

 

I'm watching on Chromecast but need the Android device as the remote, I thought I made this clear but theres always one.

 

PS I don't do the accept answer thing because it just encourages people to annoy others on forums

4268
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Clearly you misunderstood. If you cast first then play the Android Phone/ tablet does not count as a device. Of course as you say there is always one who doesn't understand 😉
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
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"PS I don't do the accept answer thing because it just encourages people to annoy others on forums"

 

In other words move along nothing to see here, look for someone else to give you marks Smiley Mad

Anonymous User
Not applicable

I repeat the question for NowTV to answer

 

"Does Sky think this is fair, we need a mobile as the remote/sender so we're being unfairly treated"

 

The current setup means an average house could use up the four slots easy even though its just the one Chromecast device

4268
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@Anonymous User when you get back in the office after the bank holiday perhaps you could respond to this person.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
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Thanks @4268

 

@Anonymous User I have nothing else to add as @4268 is spot on with the answer.

 

Connect to the Chromecast first and then play out counts as 1 device, If you start the program on your mobile then cast thats 2 devices.

 

Thanks

Andy

 

P.s @4268 I've accepted the answer for you 🙂

Anonymous User
Not applicable


@Anonymous User wrote:

Thanks @4268

 

@Anonymous User I have nothing else to add as @4268 is spot on with the answer.

 

Connect to the Chromecast first and then play out counts as 1 device, If you start the program on your mobile then cast thats 2 devices.

 

Thanks

Andy

 

P.s @4268 I've accepted the answer for you 🙂


Ah pals are we well that explains it however you ignored my response and the suggestion part so Andy old PAL are you going to put this forward or do you need to ask 4268?

Do we put complaints in here or to your head office regards to you ignoring customer suggestions and being to pally with people chasing forum ranks?

SeeMoreDigital
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With respect @Anonymous User, you've been given your answer, so it's probably best if you gave it a rest now!

 

Having a pop at forum members and NOW TV Team members just because you don't agree with the answers you've been given is not going to achieve anything. Indeed, such actions are in breech of the forum rules!

 

If you've come to this forum with the intention to stir up trouble your stay here will be short...

 

EDIT: It might be an idea to close this topic before things go too far!

Anonymous User
Not applicable

No I haven't because only ONE, I repeat ONE DEVICE is being used to stream.

 

I see this place is more of a clique than support forum

Karl-F
Community Manager
Community Manager

Hi @Anonymous User, 

 

An answer has already been provided to your question. 

 

You have also been issued with a way to only add one device when using a Chromecast. 

 

Due to this I have closed this thread to new replies.

 

Thanks, 

Karl

Anonymous User
Not applicable


@Anonymous User wrote:

Does Sky think this is fair, we need a mobile as the remote/sender so we're being unfairly treated


Again @Anonymous User

 

No suggestion here, just a question.

 

Again other members of the forum have answered this and telling you how to make your Chromecast only count as 1 device. 

Anonymous User
Not applicable

 


@Anonymous User wrote:

@Anonymous User wrote:

Does Sky think this is fair, we need a mobile as the remote/sender so we're being unfairly treated


Again @Anonymous User

 

No suggestion here, just a question.

 

Again other members of the forum have answered this and telling you how to make your Chromecast only count as 1 device. 


Why are you beng so obtuse and why have you given her best answer when it doesn't do that, I'm using once device to watch NowTV is the Chromecast.

 

Is this why she acts as she does, how many of her best answers are you giving it to her?

 

Just to be clear 42 or whatever his name is didnot get best answer from me, it's this guy awarding for her which explains a lot