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@Anonymous User
Does the NowTV app work off your iPhone without casting to your TV ?
Are you using iOS10 on your iPhone ?
Who is your ISP and Router model number ?
@Anonymous User
Make sure that smart setup is disabled on your BT Router (see instructions linked below how to disable smart setup).
@Anonymous User
If you are still getting the message regarding maximum device limit, then jump over to nowtv live chat where hopefully they will free up a device slot for you.
Click on link below to contact live chat.