26-07-2016 22:38
Hi
Recently I have been having problems with now tv. I have had two nights where programmes keep buffering. I can't watch a whole show without it buffering at some stage. I am using a Chromecast casting from an iPhone 6S. My internet speed is fine, I have no buffering issues with Netflix, iPlayer or Amazon Video. I tried to watch Twin Peaks last night but couldn't as it was buffering so much and tonight I managed almost a full episode of The West Wing before it started buffering near the end and made it unwatchable. This has both happened between 9.30 - 10pm
Thanks
27-07-2016 7:23
27-07-2016 12:50
29-07-2016 15:09
Hi @Anonymous User
Thanks for getting in touch with us. Sorry to hear you're getting a ton of buffering.
I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂
Thanks
Rob
NOW TV Team
02-08-2016 21:33
05-08-2016 13:26
Hi @Anonymous User
Sorry to hear that your having some trouble there.
As has been suggested above by @4268 I would give changing the wireless channel a shot, also do a quick reboot of your router if you haven't done so already.
Cheers
Andy