14-05-2017 15:20
Aanyone else having audio problems? Using Now tv app and chromecast. Sound is very crackly and stuttering.
Not normally a problem and nothing has changed. Almost unable to listen. Tv adverts seem fine!
16-05-2017 11:51
@Anonymous User wrote:
Aanyone else having audio problems? Using Now tv app and chromecast. Sound is very crackly and stuttering.
Not normally a problem and nothing has changed. Almost unable to listen. Tv adverts seem fine!
@Anonymous User
Hi Welcome to the forum
Have you tried things such as uninstalling and reinstalling the app from your device, also try powering everything off and turning them back on as they may reset the sound
Let us know how you get on with this
Thanks
Aaron
22-05-2017 11:20
Hi Aaron
Thanks for advise and apologies for slow response.
I had already re booted router , ipad, tv to no avail.
Audio was no problem the following day - without any changes being made at all.
Still scratching my head.
Regards
24-09-2018 13:40
Hi,
I´m still having problems with my audio with the described stuttering, I´m hearing echo too. I have tried the usual uninstall reinstall with reboots in between, I´m Running Home Premium 7, do not have lagging, buffering or other issues with any other sites I use, all my TV is streamed. Any ideas out there please, its unwatchable tv for me unfortunately.
Thanks
Tee
@Anonymous User wrote:
@Anonymous Userwrote:Aanyone else having audio problems? Using Now tv app and chromecast. Sound is very crackly and stuttering.
Not normally a problem and nothing has changed. Almost unable to listen. Tv adverts seem fine!
@Anonymous User
Hi Welcome to the forum
Have you tried things such as uninstalling and reinstalling the app from your device, also try powering everything off and turning them back on as they may reset the sound
Let us know how you get on with this
Thanks
Aaron
25-09-2018 16:01
@Anonymous User wrote:
Hi,
I´m still having problems with my audio with the described stuttering, I´m hearing echo too. I have tried the usual uninstall reinstall with reboots in between, I´m Running Home Premium 7, do not have lagging, buffering or other issues with any other sites I use, all my TV is streamed. Any ideas out there please, its unwatchable tv for me unfortunately.
Thanks
Tee
@Anonymous User wrote:
@Anonymous Userwrote:
Aanyone else having audio problems? Using Now tv app and chromecast. Sound is very crackly and stuttering.
Not normally a problem and nothing has changed. Almost unable to listen. Tv adverts seem fine!
@Anonymous User
Hi Welcome to the forum
Have you tried things such as uninstalling and reinstalling the app from your device, also try powering everything off and turning them back on as they may reset the sound
Let us know how you get on with this
Thanks
Aaron
@Anonymous User Using the NOW TV Player actually uses quite a bit of processing power. As you are using Windows 7 is it safe to assume that your device is more than a few years old? When you try and use the NOW TV Player can you do me a favour and press "'CTRL' ''ALT' 'Delete'" and check the CPU Usage within the Task Manager and let me know. It should be a '%'
Thank you.
25-09-2018 16:12
25-09-2018 17:59
@Anonymous User wrote:
Thanks for your help I had to resort to online chat and got sent a new
download link for the player.
Wasn't a lack of processing ability more a full cache on Chrome!
Haha, glad you found a solution anyway @Anonymous User 🙂