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my now tv keeps crashing on apple tv

my now tv keeps crashing on apple tv

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3 Replies
NOW TV Team (Retired)

Re: my now tv keeps crashing on apple tv

Hi @Matthew26

 

Please see this Service Staus post for more information.

 

http://community.nowtv.com/t5/NOW-TV-Service-Status/Some-Apple-TV-customers-may-be-experiencing-issu...

 

Thanks

Andy

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Re: my now tv keeps crashing on apple tv

i am also having the same problem. iphone and ipad apps work fine on the same wifi network. get spining wheel then black screen then stops. this is from when click on the app so dont get any further than that. also im not a sports subscriber so the message regarding that is not relevant to me. have tried all the usual (reboot apple tv , router etc) but no luck. be interested to hear if you get a solution

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Scholar 2

Re: my now tv keeps crashing on apple tv

Andy, with all due respect, these issues have been going on for a while, and it seems to me not a lot is being done other than a message being put up that you're aware of the issue.  

 

Thats not a solution, it seems like a stalling tactic.  Surely a service we are all paying for deserves a lot more attention? 

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