cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Anonymous User
Not applicable
‎02-01-2017 11:45

Sound out of sync with pictures

I have a new now TV box connected to my cello TV and ee Internet how can I correct this problem. I'm trying to watch box sets and it is hard to watch... I'm paying for this thought It would be better
Please help

0
3 Replies
SeeMoreDigital
Legend 5
Legend 5
‎02-01-2017 11:58

Hi @Anonymous User,

 

Please confirm... What's the make and model number of the device(s) you're using to access and play NOW TV content?
[ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]

 

 

Cheers

0
Anonymous User
Not applicable
‎02-01-2017 14:17

Hi I can't get picture on my tv when it's connected to my iMac via the scart lead . I have sound on tv buut no pic any ideas guys ??
0
SeeMoreDigital
Legend 5
Legend 5
‎02-01-2017 16:41

In response to Anonymous User
@Anonymous User wrote:
Hi I can't get picture on my tv when it's connected to my iMac via the scart lead . I have sound on tv buut no pic any ideas guys ??

A 'scart lead' @Anonymous User!!!

 

A scart lead is an 'analogue' transfer based connection. You should be using a 'digital' transfer based connection, such as HDMI...