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Anonymous User
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18-08-2016 16:37
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Sky Sports 1 crashing
Like many others I've found that since Saturday (13 Aug) Sky Sports 1 keeps crashing after 10-20 minutes and the problem still exists (live stream stops and returns you to the sky sports menu). Other sky sports channels are fine. The message that Now TV are aware keeps being flagged, yet nothing seems to happen / no updates. Please can we have a bit more feedback from Now TV - at least to show they are continuing to investigate. Otherwise can only assume Now TV are not interested in supporting Apple TV. Bet this wouldn't be the case if it effected the Now TV Smart Box!
23 REPLIES 23
Anonymous User
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05-09-2016 20:48
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It's not fixed ............................
Anonymous User
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05-09-2016 23:43
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I have the same problem of Sky sports 1 frequently crashing. Sky sports news has no problems but I only paid to get the Live football. I purchased a Now TV sports pass for a month at the start of the season and it's still not been fixed.
Anonymous User
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06-09-2016 8:29
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Andy, sadly it still crashing and has been crashing everyday for a month now!
It is very frustrating, becasue apart from that its a great service.
Anonymous User
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06-09-2016 9:40
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Thanks for letting me know everyone.
I will get this raised again with our tech teams.
Andy
Anonymous User
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05-09-2016 16:26
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OMG!!! Can't believe the response just posted by Andy S. Numerous people have posted ongoing problems with Sky Sports 1 crashing, plus I posted an email to Now TV last week and was advised it was being looked into and needless to say have not received a response. Sky Sports 1 was still crashing on Saturday, so it is NOT FIXED and never has been!! PLEASE PLEASE stop posting bland messages telling us the problem is fixed or asking us to once again tell Now TV what has been happening. The problem is not new so stop treating it as a new issue each time someone raises it again. Just fix the problem. It has been ongoing since the middle of August.
dr_necessitor
Elite
05-09-2016 18:24
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@Anonymous User You have my sympathies. Pathetic NOW TV support for Apple TV. Brick wall - meet head, head - meet brick wall...
Anonymous User
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05-09-2016 20:40
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Been trying to watch Wales v Moldova match tonight on Sky sport 1 - so far the cut out count at half time is 5 times - missed both goals scored so far - pathetic.
Time to talk about refunding / discounting subscriptions methinks - over to you Now TV ..........
Anonymous User
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07-09-2016 10:20
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Hi @Anonymous User
Thanks for letting us know.
As per my post above it has been raised with our tech teams again and is under investigation.
Thanks
Andy
Anonymous User
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08-09-2016 20:47
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Touchwood this issue may be fixed 🙂
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