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- Re: Permission Denied - admin help please
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Anonymous User
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23-01-2017 19:40
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Permission Denied - admin help please
Hi,
We have been watching DC Legends of tomorrow with no issues. 2 days ago we tried to watch season 2 episode 5 and got the message: "Access denied. Sorry the video you have requested is unavailable for this channel" this message pops up only for this series and only the episodes we have not watched yet I.e. Works for all old episodes we have watched as well as episode 7 in season 2 which we watched a while ago.
I have done extensive search on this and looks like the admin team have had to fix this for people.
Many thanks
We have been watching DC Legends of tomorrow with no issues. 2 days ago we tried to watch season 2 episode 5 and got the message: "Access denied. Sorry the video you have requested is unavailable for this channel" this message pops up only for this series and only the episodes we have not watched yet I.e. Works for all old episodes we have watched as well as episode 7 in season 2 which we watched a while ago.
I have done extensive search on this and looks like the admin team have had to fix this for people.
Many thanks
7 REPLIES 7
Anonymous User
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24-01-2017 19:26
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@Anonymous User wrote:
Hi,
We have been watching DC Legends of tomorrow with no issues. 2 days ago we tried to watch season 2 episode 5 and got the message: "Access denied. Sorry the video you have requested is unavailable for this channel" this message pops up only for this series and only the episodes we have not watched yet I.e. Works for all old episodes we have watched as well as episode 7 in season 2 which we watched a while ago.
I have done extensive search on this and looks like the admin team have had to fix this for people.
Many thanks
@Anonymous User
Hi
Is this happening on Apple Tv only or are you getting it on other devices also?
And is it only season 2 episode 5 this is happening with?
Thanks
Aaron
Anonymous User
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24-01-2017 19:52
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Hi,
Just tested it on my MacBook and it plays fine. So it seems to be AppleTv.
It is season 2 episodes 5, 6 and 8
Thank you
Just tested it on my MacBook and it plays fine. So it seems to be AppleTv.
It is season 2 episodes 5, 6 and 8
Thank you
Anonymous User
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24-01-2017 21:59
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Hi All4, have you tried it since you loaded it on your laptop? I was having a similar issue with Modern Family S7, but it seemed to suddenly start working on the AppleTV after I tried it on my laptop for some reason.
Anonymous User
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25-01-2017 14:30
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@Anonymous User wrote:
Hi,
Just tested it on my MacBook and it plays fine. So it seems to be AppleTv.
It is season 2 episodes 5, 6 and 8
Thank you
@Anonymous User
Thanks for this we've raised this off to be fixed ASAP
Thanks
Aaron
Anonymous User
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26-01-2017 21:35
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Hi
I'm having the same issues with episodes 2 and 3 as well as the other episodes previously mentioned.
Thanks
Anonymous User
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28-01-2017 18:34
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Have NOW TV made any progress on this? It's been 5 days since the OP.
Anonymous User
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28-01-2017 21:26
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Not yet, I still can't access those episodes
