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Now tv not working at night time

My now tv that is on my blu-ray player works fine all through the day, but at nighttime just shows me a black screen.
If I use my tablet I can still use now tv, so it's clearly not a wifi issue.
Anyone got any ideas?

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Legend 5

Re: Now tv not working at night time


@Naomi2 wrote:
My now tv that is on my blu-ray player works fine all through the day, but at nighttime just shows me a black screen.
If I use my tablet I can still use now tv, so it's clearly not a wifi issue.
Anyone got any ideas?

Hi and welcome to the forum @Naomi2,

 

Sorry to hear you're having problems. In order to help you, can you please provide the following information: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

 

 

Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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