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Aideen
Advocate

Lost remote

I have lost my nowtv remote control. I have ordered a new one from sky accessories but it still has not arrived. Is there an app for iPhone or any other method to use my nowtv?

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8 Replies
pethead65 Legend 5
Legend 5

Re: Lost remote

Hi @Aideen

 

Yes there is an app for the NOW TV box.  Download the Roku remote app for iOS or Android.

 

Hope this helpsSmiley Happy

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I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
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Aideen
Advocate

Re: Lost remote

The device can not be found

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Aideen
Advocate

Re: Lost remote

Do I need 2 enter IP address ?

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artesea Legend 5
Legend 5

Re: Lost remote

@Aideen shouldn't need to, as long as the box is online and connected to the same wifi network as your phone it should find it. 

-----
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Aideen
Advocate

Re: Lost remote

My device is not being detected but it is connected to wifi

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Aideen
Advocate

Re: Lost remote

Now do I connect it to wifi without the remote

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Aideen
Advocate

Re: Lost remote

I have full wifi internet connection

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Andy-S
NOW TV Team (Retired)

Re: Lost remote

Hi @Aideen

 

Thanks for your posts.

 

If your NOW TV Box isn't currently connected to the WIFI then the app controller won't work.

 

Unless you are able to borrow a friends Roku or NOW TV remote control to set your box up, unfortunately you would have to wait until the new remote control arrives.

 

Thanks

Andy 

 

 

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