Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Theronin
Mentor

‎02-10-2015 23:19

Blacklist season 2 not in apple tv

Hi, I just noticed that the blacklist season 2 is available when using the app on my PS4, however as I have an Apple TV upstairs I watch things on that too but the Apple TV only has season 1. Is this on purpose or is it an error. I hope it is not a common thing as I subscribe to be able to watch the shows I like anywhere. Any comments. Thank you.
0
11 REPLIES 11
Anonymous User
Not applicable

‎03-10-2015 24:11

Can't run this on chrome cast through kitkat or iOS . Will play direct but no casting. Even tried a reload on the iOS. Anything?
0
Anonymous User
Not applicable

‎03-10-2015 22:05

I have had same problem. Contacted now TVs on live chat and it has been escalated to relevant team. Hope to hear back within 48 hours

0
Anonymous User
Not applicable

‎04-10-2015 11:02

Hi @Theronin

 

Thank you for your post, 

 

I'm sorry the content is missing, this has been sent to our content team to investigate 

hopefully it will be fixed soon

 

Regards

 

Sue

NOW TV Team

0
Anonymous User
Not applicable

‎13-10-2015 21:15

In response to Anonymous User's comment

Hi!

 

we're having problems with blacklist season 2 as well

episodes 1, 3,4 and 8 don't seem to have appeared on Apple TV, although they are present on the iPad app...

 

can you help/advise?

 

many thanks!

 

tom 

0
Karl-F
Community Manager
Community Manager

‎15-10-2015 12:39

In response to Anonymous User's comment

Hi @Anonymous User, 

 

Thanks for getting in touch. 

 

We are working on this, please take a look at this link here. 

 

We'll try our very best to get this resolved as soon as possible. 

 

Thanks, 

 

Karl

NOW TV Team

0
Anonymous User
Not applicable

‎15-10-2015 14:29

In response to Karl-F's comment

Hi @Karl-F thanks for your reply.

 

the link in your post is referring to a different issue with other episodes of season 2.

 

specifically for us the issue is that episodes 1,3,4 and 8 aren't even listed!

 

others may be having trouble viewing episodes, but we can't even attempt to view them, as they aren't listed.

 

i hope this is clear and understandable.

 

many thanks, Tom.

 

0
Karl-F
Community Manager
Community Manager

‎15-10-2015 15:07

In response to Anonymous User's comment

Sorry @Anonymous User. 

 

I see now, I'll have to get this raised to our content team to look into further. 

 

I apologies for the inconvenience this has caused. 

 

Kind Regards,

 

Karl

NOW TV Team

Anonymous User
Not applicable

‎18-10-2015 12:16

In response to Karl-F's comment

hey @Karl-F @Anonymous User - any update on when we'll get the full series 2 on our Apple TV?

This has been going on quite a while now - frustrating!

 

2015-10-18 12.14.20.jpg

 

still missing 1, 3, 4, and 8 ! Can't get going on the series without episode 1 !!

 

Thanks,

 

Tom.

0
Simon-J
Community Manager
Community Manager

‎19-10-2015 17:03

In response to Anonymous User's comment

Hi @Anonymous User,

 

Thanks for posting,

 

We're still working with Apple to get this sorted, really sorry for the delay sometimes these issues take longer than we'd like but we're hoping to have it fixed ASAP.

 

Thanks

 

Simon

NOW TV Team

0