26-06-2016 10:26 - edited 26-06-2016 10:26
Sorry for the long title!
I have NOW TV entertainment pass that I use on few different devices, and on my third-generation Apple TV box I've noticed that when I'm using the catch-up service to watch Comedy Central programmes, the audio and video aren't quite in sync.
I've tested with a few programmes and the problem is at its worst on the new Impractical Jokers: Jokers Wild show. The video is slightly ahead of the audio and it's very noticeable. There seems to be a slight difference on some other CC programmes but I can't be absolutely sure. It is, however, very evident on Jokers Wild.
The catch-up services from Sky One etc all work fine, and when I use NOW TV on my Roku stick it's also OK on Jokers Wild and other CC programmes, but on the Apple TV it's a problem.
Has anyone else encountered this at all?
28-06-2016 15:13
Hi @Anonymous User
I will raise this to our teams to look into.
Thanks for raising it to us.
Thanks
Andy
05-07-2016 20:34
Just thought I'd update on this one - exactly the same problem with last night's episode. I haven't checked last week's episode yet.