20-12-2015 15:19
Set up a new account for free 14 day trial on NOW website. Wont log into me Apple TV3. I have reset but still not working.
21-12-2015 10:55
Same issue for me. Says Apple login forbidden. But i can login in my laptop and other devices, but not on Apple tv.
21-12-2015 12:07
It works now.
i tried these,
1. Just had alphabets as my password
2. Updated my apple tv software
3. Restored my factory settings (note: I used now tv with a different account earlier, so this would have helped in the end).
12-11-2016 13:26
Thank you very much for posting this fix. I had exactly the same problem and it has now been resolved.
Much appreciated.
23-12-2015 14:27
Hi @Anonymous User
Thank you for your post.
I have emailed you directly about this
Thanks
Sue
NOW TV Team
23-12-2015 22:07
@Anonymous User wrote:Hi @Anonymous User
Thank you for your post.
I have emailed you directly about this
Thanks
Sue
NOW TV Team
My Apple TV says I'm signed in under settings but when I go to watch a movie it doesn't recognise that I already have a valid account.
01-01-2016 23:08
Username or password not recognised (on Apple TV) able to log in on nowtv box iPad iPhone etc.
FIX for me was change my nowtv password to letters and numbers only no dash or other special characters. I bought my six month entertainment pass with the nowtv box so not via iTunes. Hope this helps.
02-01-2016 13:29
Hi purchased a Now TV 6 month pass last night no problems logging in on mac computer but Apple TV won,t accept password or user name, have changed password and checked usernam is correct, any ideas ? my only thought is the apple tv has a differant emaill address to my Now TV account, ? but they are both my emails addresses and accounts ?
Any help would be appreiated, I have read thought the comments in the forum but none seem to help
Regards Pete
02-01-2016 15:18
@Anonymous User
Welcome to the forum.
There are two routes to logging into the Now TV app on the ATV, make sure you choose the NOW TV account option not the iTunes one. Also make sure your password has only letters and numbers in as special characters can sometimes cause a problem logging in.
02-01-2016 15:29