09-08-2017 20:11
Tried to sign in to watch the Aston Villa game tonight & the app won't open, it goes in for about a second & then comes straight back out. Tried restarting the Apple TV but no joy, it then said the app is not working! Any ideas when this will get fixed & any chance of a refund for missing out?
Solved! Go to Solution.
09-08-2017 20:24
Hi @MGboy,
If the NOW TV app works okay after re-installation then the issue is not with the 'app'. It's more likely to be a glitch with your device during the download/update process... Which can indeed happen with any device.
Cheers
09-08-2017 20:15
Hi @MGboy,
It's probably a dumb question but have you tried deleting the NOW TV app, re-booting your AppleTV and re-installing the NOW TV app?
Cheers
09-08-2017 20:19
That was going to be next try, they should test the apps following updates though, but hey these things happen I suppose.
09-08-2017 20:24
Hi @MGboy,
If the NOW TV app works okay after re-installation then the issue is not with the 'app'. It's more likely to be a glitch with your device during the download/update process... Which can indeed happen with any device.
Cheers
09-08-2017 20:45
All worked after a reinstall, had to delete it off my list of boxes as it thought I had reached my limit, luckily I could just add it back ok. Thanks again.