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Anonymous User
Not applicable

error0x17

anyone knows what it means? please help
3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

Sorry to hear you're having problems. First things first: -

  • Are you an existing or brand new NOW TV subscriber?
  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • If you are using a computer, what's the operating system version?
  • How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?
  • What things have you already tried to get your NOW TV playback device working again?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!


Cheers

Anonymous User
Not applicable
HiI'm using the app on my smartphone, I have the samsung galaxy s6 edge and I just started using NowTV using wifi and its not working smoothly, now its not working at all. I tried without the wifi too, using my mobile data and that didn't help.Thank you for your help
SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:
HiI'm using the app on my smartphone, I have the samsung galaxy s6 edge...

Thanks for the confirmation @Anonymous User.

 

As you can see your topic has been moved into the forums dedicated 'Android' sub-section, where you're more likely to receive help from other Android device users.

 

 

Cheers