Now TV app not working since updating installing latest Andriod update

[Anonymous User]

Hi,

I installed the latest update on my Nexus 7 two days ago - which uses Android version 6.0 btw - and since then can't watch any content on my Now TV app. I'm able to open the app without any problems, and flick through the Entertainment menu options  - highlights, tv shows, live telly, etc  - but as soon as I try to watch anything, I receive the following error code/ message: 'VGDRM_STATUS_DRM_SERVER_INTERNAL_ERROR'?

I have Goolgled the message, but couldn't find any verbatim hits.

Does anyone recognise this error message?

Is it related to my Android update?

Does anyone know how to fix it?

Ta

ChevyG

[Anonymous User]

Same thing with me

[Anonymous User]

Hi Gary, 

Sounds like it must be a compatibility issue with the new update. Guess we'll just have to wait until the boffins and boffinettes at Sky come up with a workaround. Bit of a pain in the bum in the meantime though....

[Anonymous User · Accepted solution]

Hiya,

Uninstall/ reinstall the app to fix.

[Anonymous User]

That sorted it. Many thanks.