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Anonymous User
Not applicable

Not connecting

 I have a Samsumg Galaxy Tab Pro running 4.4.2. Whenever I try to pllay a programme I get a black screen and the "connecting..." buffering icon, but the programme doesn't load. When I try and press the play key nothing happens either.

 

I have tried a fresh install of the app and clearing the app cache but it doesn't fix the issue

 

Works fine on my other android tablet and PC .

 

Please can you help? Many thanks.

 

1 REPLY 1
caseyb1993
Legend 5
Legend 5

@Anonymous User this page might help:

http://help.nowtv.com/article/Slow-loading-or-buffering-on-Android-devices

 

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