05-12-2015 9:44
I have a Samsumg Galaxy Tab Pro running 4.4.2. Whenever I try to pllay a programme I get a black screen and the "connecting..." buffering icon, but the programme doesn't load. When I try and press the play key nothing happens either.
I have tried a fresh install of the app and clearing the app cache but it doesn't fix the issue
Works fine on my other android tablet and PC .
Please can you help? Many thanks.
05-12-2015 20:35 - edited 05-12-2015 20:36
@Anonymous User this page might help:
http://help.nowtv.com/article/Slow-loading-or-buffering-on-Android-devices
If nothing helps, click contact us at the bottom.