26-06-2015 24:07
The NowTV Android app no longer recognises my login details today. It worked yesterday and works when I login with the same username/password on my laptop. I reset my password through the app (which directed me to chrome), but when I try to login with the new password in the app I get a login error. I'm guessing that the app has updated as it removed my saved username/password.
The exact same username/password combination works on my laptop, but not on my Android smartphone (a Nexus 5 with the latest Android 5.1.1 software installed on it).
Anyone else had these issues or know what is going on so I can get around this?
12-11-2015 20:05
Hi @Anonymous User
Thank you for getting in touch again. I will send you an e-mail now. Keep an eye out on your inbox.
Cheers
Ranj
NOW TV Team
08-11-2015 21:03
09-11-2015 6:52
09-11-2015 16:03
10-11-2015 5:02
I'm having the same issue on my lenovo android tablet. It started last night and was working fine until about 7pm.
12-11-2015 17:52
@Anonymous User,
Thanks for posting.
hopefully the issue should of now been resolved since your visit to Live Chat.
Thanks
Simon
NOW TV Team
10-11-2015 8:49
12-11-2015 18:36
Hi @Anonymous User,
Thanks for posting.
This should now be resolved for you. Please let us know if you're still having an issue.
Thanks
Simon
NOW TV Team
12-11-2015 20:12
Hi @Simon-J, it's working now, thanks.
14-11-2015 22:00