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Anonymous User
Not applicable

Is this still a thing?

I cancelled my subscription some time ago and have recently renewed my subscription. I watch most of my content on my PlayStation 4 and realise that the stream quality drops every now and then even though I have good quality Wi-Fi. Why have they not added a feature where I can set the stream rate instead of having low quality moments?
1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. NOW TV use adaptive bitrate streaming so it tries to always stream at the highest quality it can adjusting to your  connection on the fly. If you normally get a good quality stream with just occasional drops in quality it's likely to be caused by momentary  bandwidth issues - the quality dips rather than cutting out completely. If you notice it quite often might be worth rebooting your router to make sure it's on the best wireless channel (or checking wireless channels manually).