10-01-2017 11:49
@Anonymous User wrote:
I have now tv as part of my android phone package. I have been using it sucessfully up until I had a phone update come through saturday. I updated the phone as usual but when I try to watch now tv the error code pops up. Any ideas?
@Anonymous User
Hi
Welcome to the forum
Could you tell us kind of phone are you using and have you tried viewing on wifi and on mobile data only
Also could you try uninstalling and reinstalling the app
Thanks
Aaron
10-01-2017 11:52
10-01-2017 12:24
@Anonymous User wrote:
I have a huwaei. I havent tried reinstalling as I get now tv as part of a
package and if I reinstall I may lose this deal and have to pay for it.
@Anonymous User
Hi
As long as you sign in using the same details you won't lose the deal as this would be linked to the account
Thanks
Aaron
10-01-2017 21:43
@Anonymous User wrote:
I have now tv as part of my android phone package. I have been using it sucessfully up until I had a phone update come through saturday. I updated the phone as usual but when I try to watch now tv the error code pops up. Any ideas?
Hi @Anonymous User 🙂
Are you using any VPN's at all!?
22-01-2017 20:18
I have recently purchased a Andriod TV box, installed the Now TV app.
I can log in, and vew the available program, when i click to watch i get
Sonthing's gone wrong. if the problem persists contact on line support team. (Error:9)
Thanks
Chris
22-01-2017 20:34 - edited 22-01-2017 20:35
Hi and welcome to the forum @Anonymous User,
The Android NOW TV app is intended to be used on 'smartphones' and 'tablets' (ie: devices with screens), not set-top boxes...
For more information, please refer to the following 'Help Centre' article: Install NOW TV app on Android smartphone/tablet
Cheers
23-01-2017 14:42
@Anonymous User
Also, remember there are a lot of other devices to choose from. 😉
http://help.nowtv.com/article/Supported-devices
23-01-2017 20:58
Thanks for the reply,
I am supprised that the Android TV box does't work as the Apple TV does and it's just another set top box
Thanks
23-01-2017 21:10
@Anonymous User wrote:Thanks for the reply,
I am supprised that the Android TV box does't work as the Apple TV does and it's just another set top box
The Apple TV products utilise a 'closed' OS, which adhere to various copyright protection protocols (including HDCP). Unfortunately, the same can't be said for any Android OS based products.
Cheers
23-01-2017 16:26
Hello,
I own a projector APEMAN LED Pico Projector HD DLP Portable 3D, on which I can easily watch Netflix (UK) but I get error 9 when I try to watch Now TV. Can you please explain what error 9 is and if the projector is supported?
many thanks
please find below the specs
Product Specifications
Projector System: DLP
Lamp Type: LED, 30k hours life
Native Resolution: 1280x800, support 1080p and 3D
Brightness: 700 lumens
Contrast Ratio: 2000:1
Aspect Ratio: 16:10, 4:3
Colors: 16.7 mil.
Keystone Correction: +/- 40 degrees
Image Rotation: automatically
Projection Size: 0.5-5.5m (20 - 300 in)
Speaker: Built-in
Inputs: HDMI/AV/2x USB/Ethernet (RJ45)/microSD
Outputs: 3.5mm Audio, Bluetooth V4.0
OS: Android 4.4
Memory: 8 GB eMMC