16-12-2016 8:19
10-01-2017 8:43
06-06-2016 7:34
06-06-2016 21:15
hi @Anonymous User,
Thanks for posting.
Could you tell us if the phone as been modified (such as rooting) in any way and if perhaps you've recently been out of the country or still are?
Could you also tell us if you've tried both WiFi and the phones mobile data connection to watch?
Thanks
Simon
NOW TV Team
01-08-2016 19:27
I also have had this(Error:09) message and I've tried both WiFi and mobile data but it still isn't working how do I fix it?
03-08-2016 17:16
Hi @Anonymous User
Thanks for getting in touch. I'm sorry to hear you're getting this error too.
Are you able to have a think on @Simon-J's questions and also make sure your device is fully up to date.
Let us know and we'll look into this further for you 🙂
Thanks
Rob
NOW TV Team
03-08-2016 18:12
19-11-2016 12:07
19-11-2016 14:08
@Anonymous User Your device isn't rooted is it? Also, are you using any VPN's?
15-01-2017 18:59