cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Connecting... issue

On my Samsumg Galaxy Tab 3 whenever I try to play something I get a black screen and the "connecting..." buffering icon, but the program doesn't load. When I try and press the play key nothing happens either.

 

I have tried a fresh install of the app but it doesn't fix the problem.


Very frustrating. Works fine on my phone and used to work on my tablet.

 

 

1 REPLY 1
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for your post.

 

We'll take a quick look into your account and send you an email shortly.

 

Thanks

 

Simon

NOW TV Team