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Once again after an update, Now TV is refusing to play anything on our android devices.
The error message says there is a network connectivity error, but there is not, as Netflix and all other streaming/web is working fine. Anyone else having the same issue.
Really hope I'm not going to have to make a post after every update, as this is the second time in the last few months that this has happened.
@Anonymous User I've had no problems watching with my Nexus 6 on the most recent version of the Android App (4.2.1)
Just started having problems in the lastweek with network errors, brother has been having for the last couple of weeks with his phone. Followed all the advice reboot router signout, signin app lasts about 5 minutes before it generates the network error again.
If you look at My Acc. tab on the app it doesn't show any passes when it has the network error.
the update on android keeps saying network connectivityissuetry again whenb theres no problem with connection other programs stream ok
Hi @Anonymous User, @Anonymous User, @Oddius and @Anonymous User,
Sorry to hear about this problem.
Can you all update your Android OS as that has resolved the issue for others getting the same error message.
Please let us know how you get on.
The NOW TV Team
If you mean the OS, could be abit difficult as the manufacturers are no longer supporting them for OS updates.
If you mean the latest NowTV app, then it is the latest.
There are no system updates I can do, as it's all up to date.
Tried the reinstall route, lasted a couple of hours then same error. Another annoying error I've noticed is you go to resume a program, and it starts from the beginning.
I would consider getting a couple of boxes, but I've heard that the Now TV/Roku doesn't play nice with Sony TV's maybe that's only the white version.
I do have one question for all those having the network connection issue what version of Android are you all running?
I will say on lollipop not experiencing the network issue, only the resume problem which is a pain. I believe the problem ones are running ice cream, and jelly bean (which meet >4.0), and have both had factory resets.
I will also like to say this has only started occuring within the last couple of weeks, the app has been fine since it was last updated to 4.2.1 on September 1st.