App not signing me in! Help

[Anonymous User]

Your app is diving me insane! Been watching for months now I can't log in to the app...though i can log in to online nowtv with same login detail's without a problem.
Loads of people having the same issue!
I've reset passwords, rebooted router and tablet, uninstalled app ...grrrr someone help me \!! : $

[Anonymous User]

Exactly the same issue. How do you actually get to someone to help?

[Anonymous User]

Hi @Anonymous User

Thanks for posting, sorry to hear you had issues signing in. This I can see has been resolved for you via our livechat team. Apologies for any inconvenience caused. Enjoy your evening.

Cheers

Ranj

NOW TV Team

[Anonymous User]

also getting this problem, no access to the live chat team though

[Karl-F]

Hi @Anonymous User, 

Thanks for getting in touch with us here at NOW TV. 

Can you please let us know if you are still experiencing this issue? 

Thanks, 

Karl

NOW TV Team

[Anonymous User]

Happening to me now. Bloody annoying! Tried all the methods stated here and still have probs

[Anonymous User]

Happening to me too, I can still sign into my account on Firefox though.

[Simon-J]

Hi @Anonymous User,

Thanks for your post.

We'll take a look at your account and be in touch by email shortly.

Thanks

Simon

NOW TV Team

[Anonymous User]

I'm back on!! After 3 days of messing about.
After reading through some advice on this forum.
I cleared my browsing "cache"...uninstalled nowtv..turned off my tablet and then reinstalled nowtv. And yayyyyyy, I successfully signed in.
What a pain in the bum at has been.

Google .." how to clear cache on an android tablet."
If your not sure how x good luck