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samuel
Advocate

what is wrong with my account

hi please can you tell me whats wrong with the account

 

2 REPLIES 2
RoyB
Legend

@samuel 

Not a clue - we are all just customers like you here. And without any description of any problems you might be having, we couldn’t hazard any sort of a guess, even 😢

Best get in touch with Now Broadband directly, and ask them.

Contact numbers can be found from about one in every three postings here.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
gavs82008
Legend 5
Legend 5

@samuel 

No staff sort out account issues on here.

https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

FYI that I do not work for NOW, just a NOW customer trying to help