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jo1986cam
Occasional Poster

how to contact now tv

I've been trying to contact now tv but nothing works the online chat doesn't work I've tried sending a message but nothing also why is there no phone number I need to talk to someone about my payment date why do they make it difficult

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12 Replies
Lisawills1995
Occasional Poster

Re: how to contact now tv

I have the same enquiry I’ve been trying to contact them but nothing is working 

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BazDav58
First Poster

Re: how to contact now tv


@Lisawills1995 wrote:

I have the same enquiry I’ve been trying to contact them but nothing is working 


Can't watch anything 

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Sineadlouise
First Poster

Re: how to contact now tv

I’m having the same issues! They’ve taken payment twice off me just before Christmas too! Bloody ridiculous 

jo1986cam
Occasional Poster

Re: how to contact now tv

I did manage to send a message to now tv and surprisingly they got back to me it's still weird there's no contact number 

Jess21
First Poster

Re: how to contact now tv

How can I  concealed my new TV box

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BobWilson
First Poster

Re: how to contact now tv

They also took two payments from my account after canceling ! NOW TV is part of Sky TV biggest crooks going ,cancel any time but we will still take your money suckers ! 

My advice is go to your bank and tell them the payment was unauthorised . As I don't have a contract with them or authorised direct debit. 

Next step is contacting the ombudsman and report them for misleading advertising !

Shana
First Poster

Re: how to contact now tv

Did you manage to find a number? I bought the now TV stick but it didn't suit what i needed so I returned it the following day. I've just checked my bank account and it has charged me for an entertainment pass? But there is noone I can call to discuss and make sure it doesn't take another payment. There is no way to delete bank details either. 

 

 

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jo1986cam
Occasional Poster

Re: how to contact now tv

hi you can message them and they reply quite quick hope this helps, it's just weird there's no contact number tho
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Skyblue17
First Poster

Re: how to contact now tv

Sorry, if I was to report to the bank could they do anything about this? As I have had 3 payments taken out without any consent I have removed my details previously but they still took 3 payments 

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