07-02-2023 19:53
As my Nan no longer makes use of broadband is it possible to cancel the broadband part of the package while retaining / paying for the anytime calls/rental only,
I appreciate any advice given
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07-02-2023 20:51 - edited 07-02-2023 20:52
No. It is a bundled package, as with most ISPs. You wouldn't pay anything less in any event, as line rental is included.
07-02-2023 20:53
07-02-2023 21:25
Virgin don't do that any more.
07-02-2023 21:27
Wow, wonder when that happened. Not that I even use my landline as I don’t have a handset, more than happy to use my mobile haha
07-02-2023 21:37
Trust me, I have scoured the market, my father in law is of a certain age and has no need, nor use for broadband. But the last time I looked on his behalf there was no better value than a NOW package, nor have I found one since. The fact that it comes with broadband is a bonus for us when we visit him. 🙂
07-02-2023 21:38
DEpending upon your nans circumstances it may be possible to move to something like BT home essentials.
Internet almost always comes bundled with a phone line, and soon the primary conection will swap to the internet with phone services on top
07-02-2023 22:06
BT Home Essentials is a broadband plan.
07-02-2023 23:04
If you Nan is on certain benefits, she could possibly go onto a social tariff. They won't include anytime calls, but it should be possible to add those for about £8.00 per month.
But be warned, swapping to another provider will probably mean a VoIP provided land line.
If she isn't on Pension Credit, it may be worth looking into, it opens up many other discounts and benefits.
https://www.gov.uk/pension-credit