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can you change billing payment day

can you change your billing payment day

11 REPLIES 11
RoyB
Legend

@redchiz1 

I was guided by the advice behind this bit of the Help:-

 

https://help.nowtv.com/article/how-do-i-view-my-payment-history

 

We’ll normally take your first membership payment on the day you sign up, or at the end of your free trial, and then on the same day in each month that follows.

However if you sign up for more than one membership at the same time, we might sometimes choose to take your next payments for each membership on different days. This helps the banks to process your payments correctly. 

Don’t worry – when we spread out your monthly payments in this way, we always make sure that your payment date comes after the day of the month of your first payment. So you’ll get more days for the price of your monthly membership, not fewer.

 

But it now seems to have grown a ‘sometimes’ 😢

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
redchiz1
Champion 2

@RoyB Oh dear.  Hopeless sometimes, isn't it?  😟