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Account and Billing - Broadband

Discussions

GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
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Moving house

Hi, I'm a Now TV broadband customer, we are in the process of selling our house but haven't yet bought a new one.  We may be moving in with relatives until we find a new home, they already have broadband. What will happen with my broadband? Will I ha...

Resolved! Actvation broadband

Hi i got a email to say activation date would be tomorrow 21st sept ive not recieved my router but they have taken the £5 delivery charge.. I cant find a phone number and live chat keeps telling me try again? Anyone know what i can do.. They sent me ...

Resolved! nowtv broadband no contract

I'm a university student and my housemates and I decided to go for NOWTV no contract broadband deal,, however if we were to move back home after 9 months (one academic year) and stopped paying the bills, how would we start up the no contract plan aga...

Joined 8/2019 Then Lock down Came

Hi All, In August 2019, NowTV did a special deal £199.00 for Sky Sports Pass. Because of the lock down in March we couldn't watch any live football.However" We did manage to watch some games when the lock down was lifted.Today , I have found out that...

Engineer no show

The engineer was due between 8am and 1pm, I've been waiting in but still no arrival. The online chat doesn't work and I cant get telephone calls to connect to customer services. I've been paying for internet for 3 days now and it still isn't connecte...