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Account and Billing - Broadband

Discussions

GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
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Agreed credit has not been applied

I called last week cos I was coming to the end of my contract and agreed to a new one with the person I spoke to. Fab fibre for £23 a month but with a month free by them applying a £23 credit. They said it would take a few days to appear on my accoun...

Pezza4u by Mentor
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Internet connection

Is it normal to not be able to use my wifi all over the flat? It also has goes very slow when me and my partner are both trying to work from home making it very difficult and frustrating to get things done ! 

Broadband Go live date

Hi Just wondering if any others have had this issue. Placed an order for fibre broadband on 6th November. Didn't have a go live date by 11th November so decided to ring Now TV and I was advised that the order had been rejected but I wasn't given a re...

Resolved! New broadband contract go live date

Hi Nowtv experts I'm signing up to Nowtv broadband as a first time user. I hope the broadband will be good?  The query I have is I, have automatically been given a go live date on 23rd November, I'm currently with talktalk & contract ends on 26th Nov...

Closing account fully

Hi there, can you help me? I'm trying to delete/cancel my account fully, I didn't buy any pass, I just want to. Close my account but can't find a direct button how to do it. Tha k you very much