Account and Billing - Broadband - Page 72

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Resolved! Cannot open boardband page after changing wifi name

Hi, After changing wifi name, I cannot open the 192.168.0.1, which should be the boardband page. What should I do?

How much will it cost to cancel? Where can I see?

We switched to Now Broadband back in June. I can't remember if it was a 24 or 12 month contract. I think I read that it's £14 per month left on the contract right?Where can I find these details to confirm? I'd rather speak to a service agent but appa...

Why am I paying more?

I'm on a super fibre deal. Instead of £35.00 per month, my deal is £27.99 for 12 months. Its due to end soon so I came online to check when and saw super fibre is £21.00 per month. Why is my 'deal' £6.99 more per month?

Resolved! My account has been charged, but my broadband is not live

Hello, can someone help me please? My account has been charged, but they found some technical issues and I need to wait for an engineer to visit me, but they charged like my broadband is working...

Can't complete payment details

Red "oops" etc appearing and "problem with payment details" .Checked 6 times , still won't accept it but it took same card details for TV membership.

Leaving after 5yrs as gone totally mad now

Had problems over a month no internet then phone outrage so no landline, put in complaints as had open reach out twice contact customer services as never get back to update me so rather looking to do a switch instead of hitting a brick wall

Internet down

SE3 8HR internet been down the past hour..Am I alone?

Pro rata

My next bill has a pro rata on it why is this as I have not brought anything else on my now tv

no emails

I have been with nowtv since September but have got no emails from them and when I log into my account it says I don't have a payment set up or have paid anything previously. not sure if they have a different account under my name with an incorrectly...

DONT USE NOW TV

DONT USE NOW TV, they are constant lairs, told me at the beginning of October that they over charged me for the last 12months failing to agree to there promotion prices and they offered me 65pounds back which would be issued to my bank within 7days, ...

Community

Account and Billing - Broadband

Discussions

GDPR News and Info - 25th May 2018

Resolved! Cannot open boardband page after changing wifi name

How much will it cost to cancel? Where can I see?

Why am I paying more?

Resolved! My account has been charged, but my broadband is not live

Can't complete payment details

Leaving after 5yrs as gone totally mad now

Internet down

Pro rata

no emails

DONT USE NOW TV

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members