Account and Billing - Broadband - Page 64

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

now broadband worth less than BT

Why can BT broadband users watch on two devices concurrently (as long as one is their BT box), but Now broadband users can only watch on one unless they pay for boost? Surely native NOW broadband customer should be treated at least as well as users o...

Early payment

Hello really need help as soon as possible! A payment has been took out earlier than usual and I need to cancel my broadband as I’ve moved house and got a new broadband! I really need that money please can someone help

I have broadband at home and now I want to order a new broadband contract for my office.

I want to get a new line installed for broadband in my office. I can't find an option on my account page to do this. Do I need to set up another account? Can Now TV offer me a discount for buying two contracts with them?

Now TV intend to change my landline phone number

Just getting ready for engineer to install my Now TV broadband tomorrow and found an email from 13 days ago which includes small print stating "Your NOW TV phone number will be xxxxxxxx". I am sure that nowhere else in the process have they warned ...

Social Tariffs

Will Now Broadband be adopting the "Social Tariff" scheme for customers on a low income?

Authorised person

Hello. I need to add my grandson to my account, so he can get in touch with any issues I may have. I am unbale to have him with me when I call, to add him to the account. Can I do this online & I need to get in touch around me signing up as it is ask...

Issues signing up for Broadband

I'm trying to sign up for Broadband but every time I get to the payment page & hit pay I get a red box appear with the message "We're sorry something has gone wrong" & a spinning circle with the words contacting secure server below it. This is after ...

now tv have cancelled my broadband - still charging me

now tv have cancelled my broad band but there still charging me? what do i do?

Resolved! Text re urgent message - where is message?

Have got text saying I've been sent important message about my NOW broadband membership. To read log into nowtv.com/mymessages area of my account, when I get there it just says the same and no way to display urgent message. Has anyone-else received t...

NOWtv telephone

Any way of cancelling a 24 hour subscription? There are no tel numbers and no online help.

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

now broadband worth less than BT

Early payment

I have broadband at home and now I want to order a new broadband contract for my office.

Now TV intend to change my landline phone number

Social Tariffs

Authorised person

Issues signing up for Broadband

now tv have cancelled my broadband - still charging me

Resolved! Text re urgent message - where is message?

NOWtv telephone

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members