Account and Billing - Broadband - Page 60

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Switching Broadband Providers from EE

hi,will my EE broadband be up past my cancellation date while waiting for new broadband activation. By this I mean my EE broadband is scheduled to end on MAY 1st 2022 but my NOW broadband activation date is 10TH MAY 2022. Will I have no Wifi for thos...

Unable to sign up due to not knowing my landline number

Evening all, I am trying to sign up for the Now Broadband deal, all is going well until it asks me for my landline number. I have no idea what this is and cannot progress past that page without it. Any idea’s?

Phone number?

Does any one know the customer services phone number please I'm going round in circles trying to find it online.

No Contract

With the NO contract you pay a £60 fee right? Meaning you can cancel at any time as there is no minimum term. So if i wanted to cancel in 6 months time i could do this right? Secondly, could i cancel in 2 years time or similar , past 12 months?

What telephone calls can I make

I’m trying to find out what deal I am on? If I have free calls anytime or between certain times? Any idea? I’ve looked on my emails when taking out the deal and on my account but can’t see it anywhere??

New address but I wanted £20 package and I got email saying I'm having £37.50 then boost on top....

Moved address and rang to move broadband to new place. And for some reason, the £20 package turned into £37.50 and £5 for boost. Disgusting and I am really annoyed that having said a million times I DON'T WANT NOW TV. After the £5 offer expired. I ca...

Lost or removed payment details ??

I have been told i'm getting cut off soon as i'm 2 months late paying my bill and i have got to update my payment details but for some strange reason my payment details have been totally removed somehow??? not me but myself and my family will now suf...

Now Broadband Delivery vs Installation address

So I just ordered Now Broadband and I put in an installation address of my new home which I don't move into until later this month. For the delivery address I put in my current address, so I would receive my router in the post ready for me when I mov...

Delivery payment

I've ordered now broadband and paid the delivery fee of £5 but that fee has bow been returned to my bank

Speaking to someone

Please please please can someone tell me how I speak to someone at now tv. I have never been so frustrated in my life. My phone line has been down for weeks now and all I get is a robot chat telling me everything is fine. I am utterly furious.thabk y...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Switching Broadband Providers from EE

Unable to sign up due to not knowing my landline number

Phone number?

No Contract

What telephone calls can I make

New address but I wanted £20 package and I got email saying I'm having £37.50 then boost on top....

Lost or removed payment details ??

Now Broadband Delivery vs Installation address

Delivery payment

Speaking to someone

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members