Account and Billing - Broadband - Page 55

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Why dont you ever take out payment

Why don't NOWTV ever take payment out when I have the money in for them to take but then sends me a message to say my payment is overdue. It doesn't make sense and is quite annoying as i dont have time to call and wait in a long Que just to pay for s...

Port forwarding NOW hub2

Hello, Can anyone confirm whether port forwarding is possible with this hub? This is something I have been doing for a long time so it comes as a shocker that I can't get this to work? I have noticed that the public IP and WAN IP are different - henc...

Resolved! Cancellation charges (Not receiving guaranteed speed)

Hi all, I'm not receiving the guaranteed speed and the routers wifi signal is significantly weaker than the Vodafone one I had before. I'm a bit fed up with it and I've tried multiple fixes. I'm about to switch back to Vodafone now, but knowing how t...

Resolved! Regrettably, time to leave NOW (daughter moving to shared flat)

Good morningFaultless, fantastically priced service from NOW throughout our time with them.Owing to my daughter's moving to wi-fi enabled flat share; NOW broadband (I pay for her; ) not needed beyond 21st September '21Despite NOW website suggesting i...

Canceled broadband before activation but I didn't receive refund yet

For how many days I can receive the refund?

My go live date is today - when to set up box?

My go live date is today, do I have to wait for confirmation it is live before I set the hub up? Will this be an email or just an update on my account online?? Will anything be damaged if I set it up before and the line isn't live? Thanks.

EDIT: Found the Answer - Please Disregard! Change Start Date for New BB Account?

Hi - New Here! EDIT: Found the Answer Thanks All

Change delivery address

Hi there I just signed up for Now Broadband and was wondering if there is an easy way to change the delivery address? thanks for any help.

Resolved! NOW Broadband Delivery

I want to sign up for a 12 month NOW Broadband package since I'm moving into a new flat soon. I'd like to be able to set up the WiFi on the move-in date but it says on the website that the hub will be delivered a few days before the activation date. ...

Access Bills from over 12 Months ago

I'd like to access bills older than 12 months old. I need ones from April-June 2020 but the previous payments page only goes back as far as July 2020. Any help greatly appreciated

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Why dont you ever take out payment

Port forwarding NOW hub2

Resolved! Cancellation charges (Not receiving guaranteed speed)

Resolved! Regrettably, time to leave NOW (daughter moving to shared flat)

Canceled broadband before activation but I didn't receive refund yet

My go live date is today - when to set up box?

EDIT: Found the Answer - Please Disregard! Change Start Date for New BB Account?

Change delivery address

Resolved! NOW Broadband Delivery

Access Bills from over 12 Months ago

disgusting service

Internet down

Cancelling

Move in a home with NOW device but previous tenant...

Adding broadband to a second home

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