Account and Billing - Broadband - Page 43

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Trying to Sign up for Broadband - Number not recognized

Hi, I am trying to sign up to your £20 a month deal for the super fiber broadband, however, when it comes to entering my home number, it does not recognize it at all. Meaning it will now allow me to opt in. Please can someone help as I would like to...

Can't find order

I ordered broadband and the router arrived but my account still has no activation date available as if I have never ordered broadband

Contract ending

hello My contract ends in may - I'm not sure when I can setup a new contract with another company without being fined? thanks

Defer new account

If i sign up now to the fibre broadband deal, Is it possible to defer the start of the new account until 6 weeks time when my current contract expires?Thanks

Free any time calls

Can anyone tell me if my free any time calls are still free with the changes NOW have made to land line calls please? I can't get throught to them, very frustated,.

Ordering boardband service

I should placed an order for open boardband service. It’s t taken £5 charge for delivery but neither email has been received nor order information can be checked in my account. Did the order in progress? Thanks

WFH

At https://www.nowtv.com/terms the new rules from 01/05/2022 say:-For serious breaches of our Terms of Use (for example, if you use your NOW Membership for business use…. Would it be worth clarifying, in these ongoing times of COVID still, and maybe ...

Resolved! End of contract Email...a bit strange.

Hi thereWe were coming to the end of our first yearly contract (Super Fibre with Anytime calls)Now sent us an email stating our options.These were take out a new 12 month contract which actually would increase our charges by £6/month. Carry on with ...

Where is broadband live chat

This is doing my head in and is going round in a circle! Sort out your live chat options and make them easy to find!!!! Has anyone got a link to live chat for broadband please a tv live chat lady sent me a link for broadband one and it took me back t...

payment

Can you pay by direct debit as doesn't seem to be that option?

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Trying to Sign up for Broadband - Number not recognized

Can't find order

Contract ending

Defer new account

Free any time calls

Ordering boardband service

WFH

Resolved! End of contract Email...a bit strange.

Where is broadband live chat

payment

disgusting service

Internet down

Cancelling

Move in a home with NOW device but previous tenant...

Adding broadband to a second home

New Members