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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by • Community Manager
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How can i get VAT receipts

I tried looking throught your site. Unfortunately despite wasting an hour I still cannot find your contact details, hence this post. Please can you advice me how can i get VAT receipts for the past payments ? Appreciate your qucik response

Resolved! Cancelling order

Hi. I called customer service yesterday to ask to keep my landline number as I think I may have ticked the wrong box, but was told I need to cancel the order and raise a new one. The agent said they have cancelled my order. When I checked in my onlin...

malone by • Newbie
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Resolved! Call barring

Hello my mother's current phone service has a call barring on her phone line. When someone rings her a message comes on advising the caller of this and if they wish to proceed to press a certain number to continue. Is this available with NOW?

Vlyttle by • Mentor
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Switching Broadband Providers from EE

hi,will my EE broadband be up past my cancellation date while waiting for new broadband activation. By this I mean my EE broadband is scheduled to end on MAY 1st 2022 but my NOW broadband activation date is 10TH MAY 2022. Will I have no Wifi for thos...

Yasmin by • Advocate
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No Contract

With the NO contract you pay a £60 fee right? Meaning you can cancel at any time as there is no minimum term. So if i wanted to cancel in 6 months time i could do this right? Secondly, could i cancel in 2 years time or similar , past 12 months? 

Disrupt by • Scholar
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