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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by • Community Manager
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Need to move house

Hey all, I'm in need of some help. I'm trying to move house, but cannot find a way to do that which doesn't involve making a phonecall. I live alone and have brain damage from a motorcycle accident that prevents me from being able to speak very well....

Adding broadband

I have now to for sorts package and used to have them for the broadband itself but cancelled a while ago, now want to go back but can’t seem to add it online any ideas 

Sblack by • Newbie
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Resolved! Router delivery address change

Hi there, is there a way to email customer services ? I can’t make a phone call at the moment. I had put my friends address down for my router delivery as I’m not moving in my new place for a few days. But the router is delayed so won’t be delivered ...

Resolved! Free number or live chat

Needing a free number to ring regarding my account? Or a live chat, I will he getting my broadband disconnected and I can only pay for services on the 6th of April. Please help anyone? @Broadband

Nicolle by • Mentor
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  • 13 replies
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Free Now Tv

I have just had now tv broadband installed. Can I now stream off now tv entertainment free of charge or at a reduced price or is it all charged as normal?

David92 by • Newbie
  • 491 Views
  • 1 replies
  • 1 thanks

Live date

My go live date was today just have the power signal and wireless signal the internet light hasn’t turned on its 11:33 and I don’t think it will turn on within the next 27 mins I’ve turned on and off waited half a hour read a few chats and gone of wh...

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