cancel
Showing results for 
Search instead for 
Did you mean: 

Account and Billing - Broadband

Discussions

GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
  • 8852 Views
  • 0 replies
  • 0 thanks

Resolved! Not taking new customers

I signed up for broadband today and the site promptly cancelled my order. The website now says that it is experiencing technical issues and is not available. I called the support desk but they just said that Openreach aren’t taking orders.Does anybod...

Stuck in a loop

Trying to buy broadband, says that my existing phone number doesn't match my address and loops back to ask it me again and again... Any ideas before i give up and choose a different provider?

o_0 by Newbie
  • 287 Views
  • 1 replies
  • 0 thanks

Resolved! Change of email

I am locked out of the email address associated with my NOW account and can't change it as the link to help me do so goes to the email I can't access. There is no option when calling to get through the right department, or if there is, it's definitel...

BlahBlah by Advocate
  • 1100 Views
  • 1 replies
  • 0 thanks