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GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Getting diverted to a company regards internet connection that wanted fee payment

I went online for a broadband connection issue and was directed to another page which wanted me to pay subscription for advice how to fix problems. I feel i was directed to a untrustworthy site and considering changing supplier if i cannot trust Now ...

Renewal Notice - Pulling a Fast One?

Hi, I received the message below regarding renewal of my broadband and anytime calls package. This stated "Keep what you have. From 31/08/2023 you will pay £25.50 a month. (No contract, keeps rolling unless cancelled, cancel anytime)." When I called ...

Broadband not switched as planned

My broadband was supposed to be switched from plusnet to Now yesterday. It did not.The appointment said I needed to be home 8am to 1pm, so I stayed home.Nobody came.Openreach text me today "Hi, It's Openreach contacting you on behalf of "SKY UK LIMIT...

Resolved! Hey they’ve said I’ve not paid but it’s saying in my bank I have paid

Hey I they’re saying I’ve not paid my months bill when I have now they’ve just took £1 extra out my bank I even have a pic of the payment being paid on the 10th but it won’t let me email them the screen shot anyone have they’re email address much tha...

Charge of £9.99

Hi I have signed up for Now broadband and I was told I will be charged once I am connected on the 26th November. however I checked my bank details and I have been charged £9.99. I want to query what is this charge for?

LOST WIFI

Hi,i was informed my wifi would be arriving this week. Had confirmation to say its been delivered to the post office and there is no record of delivery.Need this wifi for next week

48 willou avenue cancell

For 48willou avenue i want too cancell instalation 1/11/23

Can I switch my payment date ?

Can I switch the payments dates by broadband and TV package is collected ? thanks

Need the phone number for now tv need

Any 1 got the now tv number

speed guaranteed 38mbps meaning?

our speed sits around 15 mbps on download always but its guaranteed over double on now tv so what does this mean and how do we get this guarantee?

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