Account and Billing - Broadband - Page 12

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Resolved! scam phone call

Now broadband was installed 2 days ago I reported an issue with wifi last night, this morning i received a scam call on the landline asking me to log in to my bank account and put in my personal bank details after screen sharing I asked for an email ...

Now TV website is so bad, it wont let me join as a broadband customer

I use NOW TV for streaming tv.Looking to join Now for my broadband, but every time i click on check packages. All the NOW website does is take me to my account details, which just becomes a dead end. As it offerers no way of proceeding. Guess Now don...

price increase

My broadband cost has increased by £15 a month with no prior notice. I understand from offcom's website I should have had at least one month notice, anyone got a phone number to complain about this ?

putting my card on the account

this ###### ###### system never lets me upload my card onto my account for the broadband. was automatically removed for some reason and now my wifi payment hasnt gone through, and the system wont let me upload my card details. its ###### ###### can ...

Cannot access/view my 'Calls'-error message 'well that didn't;t go to plan'

For many days now i've not been able to see my calls/billing and i keep getting an error message. I need to be able to print off my call usage for expenses reclaim for work and I really now need this information. Why is the page not working/ not view...

customer services contact details

Hi I am new customer, recently subscribed NOW Broadband but do not have contact number or email ID.Does anyone know how they can be reached, please.Many thanks, T13

Resolved! Guaranteed minimum speed

I have been with Now Broadband for the last 4 years and currently on monthly rolling 36Mps fab fibre. My current guaranteed minimum speed is 27.4Mbps but in reality i am getting about 30.I have recently been hit with big price rise so I contacted th...

Overpriced broadband

My now tv broadband used to be 26 poumd and now I'm being price 38 pound when it's really slow

Switching from Now to either Vodafone or Plusnet

Had an email from Now saying as of 14th December by broadband price jumps from £23.50 to £46.50 which is crazy high for what it is.Spoken with Now and seen as we dont use the house phone we can keep the same internet 63mbps but have pay as you go pho...

Resolved! Moving from Now Fab Fibre to Vodafone Fibre1

I am considering moving my broadband and landline from Now Fab Fibre to Vodafone Fibre 1. I am really worried though if i might lose my landline number, and if they will move my phone line to digital in the process. My elderly parents use the phone...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Resolved! scam phone call

Now TV website is so bad, it wont let me join as a broadband customer

price increase

putting my card on the account

Cannot access/view my 'Calls'-error message 'well that didn't;t go to plan'

customer services contact details

Resolved! Guaranteed minimum speed

Overpriced broadband

Switching from Now to either Vodafone or Plusnet

Resolved! Moving from Now Fab Fibre to Vodafone Fibre1

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members