Account and Billing - Broadband - Page 118

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

billing dates

can i change my billing dates for my now tv pass, so it can come out the day after payday? cheers

Broadband

Hi, my broadband was supposed to go live last night and hasn’t done, anyone I can speak to

Billing and buying passes

I am trying to buy pass with my Santander card that I signed up with and its not allowing me to buy my passes anyone know ways around this??

0345 and 0870 Numbers Via Anytime Calls

There appears to be confusion over whether 0345 and 0870 numbers are free via Anytime Calls.I phoned customer services and was told 0870 was chargeable yet the contract I received said they are free.Does anyone know what the proper position is?

Broadband activation

Cannot access sites on my browser after activation. Helpline say it is the router but my wife’s iPad is working fine on wireless. Desperate for help!

Moving home

I currently have now TV broadband and have moved home I don't know my login details for the broadband account and can't access the email that was used to make the account. I really don't want to leave now TV but I've found it really hard to contact y...

revieving compensation

My installation date was delayed due to the fact no engineers were available to install NOW tv broadband. I was told I would be receiving compensation of £5 per day until it was installed. I have not as of yet received anymore information regarding t...

Now tv starting and stopping

Hi My now tv is working then it freezes and stops annoying when in the middle of watching something It's issue with the Internet as it says no Internet connection at timesIt's everyday Hope someone can help Thanks

Moved Broadband provider - refund not recieved

I moved broadband to another provider and I am due a partial month refund.My billing page says this was paid to me on 18th June. I have not yet received this. My account was always paid each month by recurring payment on my debit card. Why such a del...

Still waiting for relpy

So I ordered my broadband 18/10 due to go live on 24/10. However nothing received. Rang up been told they couldn't get through on my line due to another provider. Sorted all that out to be told I have to wait for a manager to ring me back as they can...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

billing dates

Broadband

Billing and buying passes

0345 and 0870 Numbers Via Anytime Calls

Broadband activation

Moving home

revieving compensation

Now tv starting and stopping

Moved Broadband provider - refund not recieved

Still waiting for relpy

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members