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Account and Billing - Broadband


GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here:   If you have a ...

Karl-F by Community Manager
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Hi, I made a contract for 12 months with Now TV Broadband on 24th of June, I would like to change to my old supplier. Is it possible without aditional fee during the first month? and how? Thank you 

Scary message on website

Hello, I'm due to have my broadband go live today, and being an impatient kind of guy, I checked my account settings, in particular, the Technical Checks page. Imagine my shock when I saw a bright red banner saying that my monthly payment hadn't gone...

Resolved! Go live date

My go live date for fab fibre was originally 14th June but they changed it to 17th June. We're now on 19th and still nothing. How can I contact them.